Privacy Policy

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Privacy Policy for Bare Face & Co
Last Updated: 10/01/2025

At Bare Face & Co, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Shopify-powered website, purchase our products, or interact with our brand.

By using our Shopify store, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop on our Shopify store, we may collect the following information:

a. Personal Information

  • Contact Details: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card details or other payment methods (processed securely through Shopify or third-party payment processors).
  • Order Details: Items purchased, order history, and preferences.

b. Device and Usage Information

  • Shopify Analytics: Shopify automatically collects device data, including your IP address, browser type, operating system, and referring URLs.
  • Cookies: Data collected via cookies and other tracking technologies to improve your shopping experience (see Section 5).

c. Customer Interactions

  • Feedback, reviews, or questions submitted through forms, emails, or chat tools available on our store.

2. How We Use Your Information

We use your information to:

  • Fulfill Orders: Process transactions, manage shipping, and handle returns or exchanges.
  • Improve Your Experience: Customize product recommendations, manage your account, and provide a tailored shopping experience.
  • Customer Support: Respond to inquiries or issues raised via our Shopify contact forms or support channels.
  • Marketing Communications: Send promotional emails, product updates, and offers (opt-out anytime by following the unsubscribe link in emails).
  • Compliance and Fraud Prevention: Comply with legal obligations and protect our store from fraudulent activity.

3. Sharing Your Information

Your information may be shared with the following parties:

a. Shopify

Our store operates on Shopify, which provides our e-commerce platform and manages certain technical aspects of your data, such as payment processing and website analytics. Shopify’s Privacy Policy can be reviewed here.

b. Third-Party Services

We may share information with trusted third parties who help us operate our business, including:

  • Payment Processors: Securely manage your payment transactions.
  • Shipping Providers: Ensure timely delivery of your purchases.
  • Marketing Platforms: Facilitate email campaigns or targeted advertising.

c. Legal Obligations

We may disclose personal information if required to comply with legal obligations or protect our rights.

4. Shopify-Specific Features

Our Shopify store includes features that may collect additional data:

  • Shopify Apps: We may use third-party apps integrated into Shopify to provide enhanced functionality, such as email marketing, reviews, and rewards programs.
  • Abandoned Cart Recovery: Shopify tracks incomplete purchases and may send you reminders about items left in your cart.

5. Cookies and Tracking Technologies

Our Shopify store uses cookies to:

  • Improve website performance and functionality.
  • Remember your preferences and login details.
  • Provide personalized product recommendations.
  • Track website traffic and shopping behavior for analytics purposes.

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your shopping experience.

6. Your Rights

You have the following rights regarding your data:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Update or Correct Data: Request corrections to your personal information.
  • Delete Your Data: Request the deletion of your personal data, subject to legal or operational obligations.
  • Marketing Opt-Out: Unsubscribe from marketing emails at any time.

To exercise these rights, please contact us at cosmeticfacecare@gmail.com

7. Data Security

Your personal data is stored securely on Shopify’s servers and protected by encryption and other industry-standard security measures. Please note that while we strive to protect your information, no method of online data transmission or storage is entirely secure.

8. Children’s Privacy

Our Shopify store is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. International Users

If you access our Shopify store from outside Australia, your information may be transferred to and processed in Australia. By using our store, you consent to these transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or Shopify’s services. Updates will be posted on this page, and we encourage you to review it regularly.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Bare Face & Co
info@barefaceandco.com
0408731190

Thank you for trusting Bare Face & Co with your skincare journey!