Terms and Conditions

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Terms and Conditions
Last Updated: 10/01/2025

Welcome to Bare Face & Co. These Terms and Conditions govern your use of our Shopify-powered skincare store, based in Australia. By accessing or purchasing from our website, you agree to the following terms.

1. General Information

  • Business Details: Bare Face & Co is an Australian skincare company dedicated to providing high-quality products.
  • Location: 206 Cheltenham Drive, Robina, QLD, Australia, 4226
  • Contact Information: You can contact us at cosmeticfacecare@gmail.com

2. Use of Our Website

By using our website, you agree to:

  • Only access our website for lawful purposes.
  • Not engage in unauthorized reproduction, distribution, or resale of our content, products, or services.
  • Provide accurate, current, and complete information during checkout.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion if these terms are violated.

3. Orders and Payments

a. Pricing

  • All prices are displayed in Australian Dollars (AUD) and include GST (Goods and Services Tax).
  • We reserve the right to change prices without notice.

b. Payment Methods

We accept major credit cards, PayPal, and other secure payment methods available on Shopify. Payments are processed securely.

c. Order Confirmation

You will receive an email confirmation once your order is placed. If you do not receive a confirmation, please contact us immediately.

d. Cancellation Policy

Orders can only be cancelled if they have not yet been shipped. Contact us promptly at cosmeticfacecare@gmail.com

4. Shipping and Delivery

a. Shipping Policy

  • We ship Australia-wide. International shipping is not available unless otherwise stated.
  • Shipping costs are calculated at checkout based on your location and order size.

b. Delivery Times

  • Estimated delivery times are provided at checkout and may vary depending on your location.
  • Bare Face & Co is not responsible for delays caused by shipping carriers or unforeseen circumstances.

c. Lost or Damaged Packages

If your order is lost or damaged in transit, please contact us within 7 days of the expected delivery date.

5. Returns and Refunds

a. Return Policy

  • Returns are accepted for unused, unopened products within 14 days of delivery.
  • To initiate a return, contact us at [Insert Email].

b. Refunds

  • Refunds will be issued to the original payment method upon receipt and inspection of returned products.
  • Shipping costs are non-refundable.

c. Non-Returnable Items

  • For hygiene reasons, used or opened products cannot be returned.
  • Sale items and gift cards are non-refundable.

6. Product Information

a. Accuracy of Information

While we strive to ensure product descriptions, images, and pricing are accurate, errors may occur. If an error is identified, we reserve the right to correct it.

b. Use of Products

  • Our skincare products are for external use only.
  • Always perform a patch test before use. Bare Face & Co is not liable for adverse reactions resulting from misuse of our products.

7. Intellectual Property

All content on our website, including images, text, logos, and graphics, is the property of Bare Face & Co or its licensors and is protected by Australian copyright laws.

8. Limitation of Liability

To the fullest extent permitted by Australian law, Bare Face & Co is not liable for:

  • Indirect, incidental, or consequential damages arising from your use of our website or products.
  • Any loss resulting from unauthorized access to your account.

Our liability is limited to the amount you paid for the product or service.

9. Privacy

Your use of our website is governed by our Privacy Policy. By using our site, you consent to the collection and use of your information as outlined in that policy.

10. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes will be resolved in accordance with Australian law.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect upon posting on our website.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out to us:

Bare Face & Co
Cosmeticskincare@gmail.com

Thank you for choosing Bare Face & Co. We look forward to being a part of your skincare journey!